Schedule a Service
To schedule a service please click on link: schedule a Genius Bar reservation
When you go, remember to bring these items:
Your sales receipt (if possible), in case your service requires proof of purchase
Your device and any accessories that you need help with
A form of personal identification, such as a driver’s license, passport, or other government-issued ID
If you're unable to turn off Find My iPhone, Apple might not be able to service your device. This policy is in force to prevent unauthorized persons from servicing your device without your knowledge. If you don't remember your Apple ID and Password, please go to iForgot.